Privacy Policy

Website Privacy Policy

Welcome to the Art Of Laser website, mobile app, and related digital and online services (collectively referred to as the “Art Of Laser Site,” “Site,” or “Sites”), provided by Art Of Laser and its affiliates (collectively “Art Of Laser”, “We”, or “Us”).

We are dedicated to safeguarding the privacy of all visitors to our website. This policy outlines how we collect, use, share, and protect your personal information.

Scope of Privacy Policy

This Privacy Policy covers individually identifiable information that you provide to us for obtaining medical care through our services. This information, referred to as "Protected Health Information" (PHI), is also governed by our Health Insurance Portability and Accountability Act Notice of Privacy Practices (the “HIPAA Notice”). The HIPAA Notice explains how we may use and share your PHI and outlines your rights regarding your PHI. This Privacy Policy supplements the HIPAA Notice concerning PHI. In case of any conflict between this Privacy Policy and the HIPAA Notice, the HIPAA Notice will prevail. The HIPAA Notice does not cover information that is not PHI.

The Art Of Laser Notice of Privacy Practices (the “HIPAA Notice”) is a separate document detailing how we may use and disclose your medical information.

Effective Date: June 2024

Information We Collect

Information You Provide Directly

We collect and store information that you provide directly to us, such as when you create or modify your account, sign up for a newsletter, contact us, respond to a survey, or engage in other communications with us. This includes information submitted through forms, such as appointment request forms, which are necessary for us to provide our services. The types of information we may collect include:

Contact information: full name, email address, phone number(s), and postal address\
Username and password
Insurance information
Payment details: credit card number, expiration date, and security code
Personal health information (subject to our HIPAA Notice when applicable)
Survey responses
Doctor reviews
User content entered into our online platforms
Any other information you choose to provide, including search queries or inquiries

Information Collected Automatically

When you interact with our Site, we automatically collect certain information about your usage. This includes data such as page views, traffic data, referral URLs, IP addresses, and device identifiers. We may also collect details about your transaction history, browsing activities, and interactions with emails sent by us.

This information is often gathered through cookies, pixel tags, web beacons, and other tracking technologies, as well as through your web browser or device. Cookies are small data files stored on your computer's web browser. Pixel tags are tiny images or data pieces embedded in images, also known as "web beacons" or "clear GIFs," that recognize cookies and collect data such as page views and timestamps. Local Shared Objects (or “Flash Cookies”) are similar to standard cookies but can store larger amounts of data and are downloaded by the Adobe Flash media player. By using our Sites, you consent to our use of cookies and similar technologies.

You can usually modify your browser settings to prevent the acceptance of cookies or adjust your cookie settings.

We may also receive information about you from other sources, including third-party services and organizations. For example, if you use third-party services like Facebook/Meta, Google, or Twitter/X to log in or share information about your experience on our Site, we may collect information from these services.

How We Use the Information We Collect

The information you provide to us may be used for the following purposes:

Setting up your account (if applicable)
Fulfilling your requests for products, services, and information
Sending you information about additional clinical services or general wellness from us or on behalf of our affiliates, unless you opt out
Analyzing the use of the Services and user data to understand and improve the Services
Enhancing the Site and online platforms Responding to your inquiries
Facilitating your job applications
Fulfilling any other purpose for which you provided the information

We will not use your information for any purposes other than those described in this Privacy Policy or as explained to you at the point of collection.

Email Communications, Newsletters, and Related Services

Art Of Laser communicates with you through newsletters, email, or other means about treatment options, health-related information, disease management programs, wellness programs, or other community-based activities in which we participate.

Electronic communications sent through our Site may be shared with customer service representatives, employees, medical experts, or agents best suited to address your inquiry. We strive to respond promptly to all communications received.

Surveys

We may occasionally survey visitors to our Site. Information from these surveys is used in an aggregated, de-identified form to help us understand visitor needs and improve our Site. The information may be shared with third parties with whom we have a business relationship. We generally do not request information in surveys that would personally identify you. If we do request contact information for follow-up, you may decline to provide it. If survey respondents provide personal information (such as an email address), it is shared only with those who need to see it to respond to the question or request, or with third parties who perform data management services for our Site. These third parties are obligated to keep all survey data confidential.

Sharing of Information

Affiliates: We may share information with a parent, subsidiary, or other entity affiliated with Art Of Laser. Any organization to which we provide such information is required to keep it confidential and use it only in accordance with this Privacy Policy.

Authorized Third-Party Vendors and Service Providers: We employ other companies and individuals to perform functions on our behalf, such as hosting our online platforms or sending communications. These service providers may have access to information about you as needed to perform their functions but are not authorized to use or disclose it except to perform services on our behalf or to comply with legal requirements. They are required to maintain the information in confidence.

Internal Marketing: We may use cookies and similar technologies for internal marketing purposes. Cookies are used to enable functionality and ease of use for visitors, improve content, and track Site activity. Some of our affiliate/advertising partners may also use cookies for similar purposes.

Legally Required: We reserve the right to disclose information as required by law or regulatory authorities. We may also disclose information as part of an investigation or enforcement action related to improper or illegal conduct connected with our online platforms or other products, such as situations that could involve threats to safety or privacy.

Aggregated and Non-Identified Data: We may maintain and use aggregate data or other non-identified information, such as usage statistics, device data, online traffic patterns, and user feedback. In addition to using this information for purposes discussed in this Privacy Policy, we may disclose such aggregated or non-identified data to third parties.

Sharing of Information

Security: We use reasonable security measures to protect the confidentiality of personal information under our control and limit access to it appropriately. Our Site uses encryption technology, such as Secure Sockets Layer (SSL), to protect personal information during data transport. SSL safeguards information you submit via our Site, such as your name, address, and credit card details.

While we strive to protect personal information, we cannot ensure or guarantee the security of any information you transmit to us, and you do so at your own risk. We take reasonable steps to ensure the integrity and confidentiality of personally identifiable information. However, electronic transmissions via the Internet are not entirely secure from interception, and we cannot guarantee the security or confidentiality of such transmissions.

Protecting Children’s Privacy: We are committed to protecting children’s privacy. Art Of Laser’s online services are not intended for children under 13 years of age. We do not knowingly collect, maintain, or use personal information from children under 13. If you become aware that your child has provided us with personal information without your consent, please contact us at [email protected]. If we learn that we have collected any personal information from children under 13, we will promptly take steps to delete such information.

Data Retention: We will retain your information for as long as your account is active or as needed to provide you services, comply with legal obligations, resolve disputes, and enforce our agreements.

Links to Other Website our Site contains links to other websites, each with its own privacy policy. Be sure to review the privacy policy of any site you visit.

Privacy Policy Updates: We may update our Privacy Notice as technology evolves and Art Of Laser changes. When updates occur, we will revise the "Effective Date" above and post the new Privacy Notice.

Contact Information

If you have any questions about this Website Privacy Policy or our practices, please email us at [email protected].

By contacting us, you can:

Update and correct your personal information
Cancel your account or request that we no longer use your information to provide you services
Storekeeping communications from our Site by emailing or sending regular mail to:\

Art Of Laser Website

6633-142 Street Surrey BC

Email: [email protected]

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